At Destin Auto Part, we are committed to ensuring customer satisfaction. If you’re not completely satisfied with your purchase, our return policy outlines the steps for returning or exchanging items.
Eligibility for Returns
- Returns are accepted within 30 days of the purchase date.
- Items must be unused, unopened, and in their original packaging.
- A valid proof of purchase (receipt or invoice) is required for all returns.
Non-Returnable Items
The following items are not eligible for return:
- Electrical parts (e.g., sensors, wiring harnesses).
- Custom or special-order items.
- Clearance or final sale items.
Return Process
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In-Store Returns:
- Bring the item(s) and proof of purchase to any of our locations:
- New York City: 2186 Amsterdam Avenue, New York, NY 10032
- Hackensack: 74 Myer Street, Hackensack, NJ 07601
- Hillside: 13-21 Montgomery Street, Hillside, NJ 07205
- A team member will assist you with the return or exchange process.
- Bring the item(s) and proof of purchase to any of our locations:
Refunds
- Refunds will be issued to the original payment method within 5–10 business days of return approval.
- If the original payment method is unavailable, store credit may be issued.
Exchanges
- Exchanges are subject to item availability. If the requested item is unavailable, a refund or store credit will be offered.
Defective or Incorrect Items
- If you receive a defective or incorrect item, please contact us immediately at [Insert Contact Email or Phone].
- We will cover the return shipping cost and ensure a replacement is sent promptly.
Contact Us
For questions or assistance with returns, please contact:
- New York City: (212) 740-6851
- Hackensack: (201) 880-1001
- Hillside: (908) 366-7770